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Warranty Information

The LIMITED WARRANTY

The LIMITED Warranty for the Linksys E-Series Products will be for a period of twelve (12) Months following the date of purchase by the original end-user purchaser. The LIMITED WARRANTY extends only to products purchased from Cisco or an authorized Cisco reseller.

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How do I return my Linksys by Cisco product?

You may be able to return your Linksys by Cisco product to the place where it was purchased. Every store has a return time period. If you return your product within the time period designated by the retail store, online store, or other reseller (typically 30 days), you may receive store credit or reimbursement, depending on that reseller's policy on returns and exchanges. We are not responsible for in-store returns or exchanges.

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My product isn't working and the deadline for the reseller return policy is passed.

If you have trouble with your Linksys by Cisco product during the warranty period for that product, first visit Customer Service online. There you will find frequently asked questions, free software for download, and a knowledge base to assist you and answer your questions. If you need detailed information on a router, visit Technical Support for step-by-step assistance and troubleshooting.

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How do I contact Technical Support?

Click here to see Technical Support hours of operation and contact information.

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How will Technical Support help me?

One of our professional technicians will work to resolve your issue and help get your product up and running. The technician will determine whether the difficulty is the result of the product, whether your product contains a defect, and whether your product is under warranty.

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How do I upgrade my product for a better one?

Linksys does not offer refunds or product upgrades.

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What is the procedure for a refund?

Refunds are provided by the Linksys by Cisco reseller within the period of time the reseller allows. We do not provide refunds. No exceptions.

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